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FAQs
1
What areas do you serve?
We service the Greater Houston Metro and all of its surrounding suburbs! Mileage fees may be added for events that are an extended distance from downtown Houston. Please inquire with your event address to find out if additional fees apply.
2
How do I check your availability?
There are multiple ways to inquire about availability! Please see our "contact" section listed in the menu to fill out a form. Or send a text to 917-992-2326 or an email to
3
How do I book?
Once we have received your inquiry and confirmed availability, we will send you information via email to finish your booking. We have a variety of ways to secure your booking that are tailored to different event needs. For most events, we take a 50% nonrefundable retainer via PayPal invoice and send a questionnaire to obtain any additional event details.
4
When should I book?
We suggest booking in advance as early as possible to secure your entertainment. We work on a first come, first serve basis. Please note, this is dependent upon availability.
5
What if I need to reschedule or cancel?
Please​ refer to our "cancelation/reschedule tab" under "menu" in the navigation bar.
6
What kinds of events do you provide entertainment for?
If you have an entertainment need, we are your one-stop shop! We provide entertainment for birthday parties, community events, corporate events, churches, festivals, weddings, and more!
7
How do you collect payment?
We have a variety of payment methods, including but not limited to cash, checks made out to Parksound Music LLC, PayPal, Venmo, and Zelle. Payment methods will be discussed upon booking.
8
Do I have to fill out the questionnaire?
Questionnaires are due upon booking. An event is not considered booked until we receive the event address and an onsite contact name and number.
9
What if it rains?
We expect all clients to have an indoor backup plan. If you do not have a backup plan, rainouts will fall under our "rescheduling and cancellation policy" tab.
10
What if I need to extend my time?
Not all time extensions can be accommodated, but we will do our best! Please send a text message to 917-992-2326 to request an extension if it is the day of your event. Overtime fees will apply.
11
Are tips included?
Gratuity is not added to your package. Tips are not required but are always appreciated. Tips may be given directly to the DJ or tech at the event.
12
Do I need to provide anything?
Electrical access for DJs, shaded areas for outdoor performances, etc. Additional needs will be discussed at the time of booking.
13
How quickly should I expect a response for an inquiry?
Our office hours are Monday-Friday 10:00 am-6:00 pm. Occasionally, our office managers will be onsite at events during these hours, but you can generally expect a response via email or text within 24 hours. Phone calls placed on weekends may be returned on Monday.
14
How much space do you need?
The DJ booth requires a 8ft x 8ft area then you would of course want to have an area where your guests can dance and play games.
15
What is included in the cost of my event?
Setup time, breakdown time, and ALL equipment, including additional sound systems and wireless microphones for parties with up to 300 guests. For parties over 300 guests, a custom quote may be necessary to ensure your event's equipment and staffing needs are met.
16
What if I have additional questions?
​Send us an email, text message, or give us a call! We are happy to help!